Contact Us
Helpline service hours Monday to Friday 08:00 - 16:00 except on Embassy holidays.
You can find up-to-date information about the working schedule of the Visa Application Centre during public holidays in the News and Notices section.
VFS operates a call centre to answer your questions about the visa application process, technical queries about the online booking as well as the possibilities to book an appointment by talking to a consultant.
To make an appointment for submission of application at the Switzerland Visa Application Centre Click on schedule an appointment
Submission Timings: 08:00 to 12:30 and 13:30 to 15:00 Monday through Friday, except holidays
Passport retrieval time: 10:00 to 12:30 and 13:30 to 16:00 Monday through Friday, except Public Holidays.
Address:
1st Floor, Cherry Lane Office Park
114 Fehrsen Street, Nieuw Muckleneuk
Brooklyn, Pretoria Gauteng
Helpline: +27 (0) 12 425 3017
Phone hours: 08:00 to 12:30 and 13:30 to 16:00 Monday through Friday, except Public Holidays
Address:
47 Strand Street
5th Floor Office 504
Cape Town
Western Cape
Helpline: +27 (0) 12 425 3017
Phone hours: 08:00 to 12:30 and 13:30 to 16:00 Monday through Friday, except Public Holidays
Address:
Unit 409, 4th Floor
91 -123 Cowey Road (Problem Mkhize Road)
Essenwood
Durban
4000
Helpline: +27 (0) 12 425 3017
Phone hours: 08:00 to 12:30 and 13:30 to 16:00 Monday through Friday, except Public Holidays
Web Click to Call : Call us directly through your browser (only from Chrome, Firefox, Safari11 or Opera). You have to enable the audio features on your device, as the functionality is restricted to audio connections only.